Wafflizer Recall FAQ

Is my appliance part of the recall?

Where can I find the model number of my waffle maker?

Where can I find the Date Code of my waffle maker?

I don't want my appliance repaired; can I get a refund?

I don't have the receipt for my appliance -- can it still be registered for the recall?

I used to have this appliance but I threw it away, can I get a refund?

How do I get a latch adaptor to make the repair?

Can I take my appliance back to the store to get a refund?

Your appliance injured me but I did not report it, can I get compensated for my medical expenses?

I sent you all my information xx days ago, and I have not received anything back. What is the status of my replacement?

Can I continue using the appliance until I get the replacement back?

How long will it take to get my repair piece?

I don't have the appliance that you are recalling but I have this other PowerXL product and I think it is just as unsafe, can you replace that too?

Will I be reimbursed for the inconvenience of not being able to use a product I purchased?

How do you know the latch adaptor will repair the problem?

What happens if I don’t get the latch adaptor?

I do not have internet access. Is there another way for me to contact Empower Brands about how to participate in the recall?

PowerXL™ Stuffed Wafflizer Recall Latch Instructional Video

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