QI/PI Additional Information Needed

Thank you for contacting Spectrum Home Appliances.

We are in receipt of your inquiry regarding your [Insert Product Here].

We apologize for any inconvenience and would like the opportunity to assist you. Your feedback is greatly appreciated. We are constantly striving for better quality and ways to improve our products. In this endeavor, our Engineering and Quality Control team are regularly informed of consumer feedback regarding any difficulty encountered during the use of our products. Your comments have been forwarded to our Engineering and Quality control team.

In order for us to further assist you and to have a better understanding of the issues you have experienced, we ask that you please provide us with the following information:

Name

Shipping Address (Include street, city, state, and postal code)

Telephone Number

Model Number (located on the back or bottom of your unit, listed as model or cat number)

Date Code (3 to 5 digits engraved into the metal prong of the power cord)

Date of Purchase

Place of Purchase

Amount of Purchase

Please indicate if proof of purchase (sales/gift receipt) is available for this unit? Y/N

We appreciate your business as well as your time and look forward to hearing from you soon.

If we can be of any further assistance, please contact our Consumer Service Department at 1-800-231-9786. Our hours of operation are Monday thru Friday from 8:30 A.M. to 7:00 P.M.,EST. Alternatively, you may e-mail us at homeappliancessupport@spectrumbrands.com, or go to http://www.prodprotect.com and fill out a contact form. A representative will be happy to assist you.

Consumer Support Team
Spectrum Home Appliances
A division of Spectrum Brands, Inc.
www.spectrumbrands.com