Coffee Maker - Programming Not Functioning

If the programming feature is not functioning properly

• Make sure that the consumer is programming the unit correctly per the use and care manual. For example: Some units may require that the program button be pushed 2 times while others should only be pressed once (or the program is deactivated). Please see unit instructional brochure for programming information.
• Maker sure that the AM/PM setting is correct

Possible Reason Codes

Unit - Programming Not Functioning

• This reason code is used if troubleshooting will not resolve the issue. Do not use this reason code if the consumer is not programming the unit correctly

Programming - Not Intuitive

• Use this reason code if the consumer has the instructional brochure, but is having difficulty programming their unit.

Inquiry - Brewing Coffee

• Use this reason code if the consumer does not have a manual and needs instructions on how to program the unit

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