12/810 Recall Instructions
Revision as of 11:53, 21 October 2015 by imported>Jackie
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The Timex timers have reverse polarity in the wiring, which allows current to flow to the attached appliance when the timer is turned off. Consumers can receive an electric shock.
- No sales of parts or product are allowed.
- This call must be documented in the Contact Manager.
- Treat as a QI.
- Choose reason code RECALL and disposition as EXCHANGE UNIT In or Out of Warranty.
