US B&D Warranty Ex $7.50
Thank you for contacting Spectrum Home Appliances.
We have determined that your unit is under warranty and a replacement order has been entered for you. In order to receive your replacement unit, please do the following:
DO NOT MAIL THE ENTIRE UNIT.
- Unplug the unit from the wall outlet and cut the line cord using a pair of scissors. (We would require the plug with about 2-3 inches of cord attached).
- Package the cord along with a note/letter containing your name, address and transaction number (indicated below).
- Include a $7.50 check or money order made payable to a Spectrum Brands to cover the Shipping and Handling of your replacement unit.
Transaction Number: [TRANSACTION NUMBER HERE]
Upon our receipt of these requirements the replacement unit will be shipped to you.
Please mail the above requirements to:
Spectrum Home Appliances
C/O Brand Protect Plus
23945 Mercantile Rd, Suite J
Beachwood, Ohio 44122
If we can be of additional assistance, we ask that you please contact our Consumer Service Department at 800-231-9786, Monday- Friday from 8:30 A.M. to 7:00 P.M.,EST. A representative will be happy to assist you further.
Consumer Support Team
Spectrum Home Appliances
A division of Spectrum Brands, Inc.
www.spectrumbrands.com