Recall BL5000 - More Information Needed

From Spectrum Brands
Revision as of 14:30, 19 March 2015 by imported>Jackie (Created page with "Thank you for contacting Spectrum Home Appliances. We apologize for any inconvenience. The blade assembly for Black and Decker models BL5000, BL5900, and BL6000 are on recall...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Thank you for contacting Spectrum Home Appliances.

We apologize for any inconvenience. The blade assembly for Black and Decker models BL5000, BL5900, and BL6000 are on recall. To determine if your unit is part of the recall, please verify the model/catalog number located on the bottom or back of the unit. Stop using the unit immediately if your model is listed under recall. In order to assist you further please email us back with the following information:

Have you previously registered for the recall?

Address (Include street, city, state, and postal code)

Telephone Number

Please Verify Model Number

Date Code (see below)

Date of Purchase

Place of Purchase

Amount of Purchase

Please indicate if proof of purchase (sales/gift receipt) is available for this unit? Y/N

Date Code (3 to 5 digits engraved into the metal prong of the power cord)

If we can be of any further assistance, please contact our Consumer Service Department at 1-800-231-9786. Our hours of operation are Monday thru Friday from 8:30 A.M. to 7:00 P.M. EST. Alternatively, you may e-mail us at homeappliancessupport@spectrumbrands.com, or go to http://www.prodprotect.com and fill out a contact form. A representative will be happy to assist you.


Consumer Support Team
Spectrum Home Appliances
A division of Spectrum Brands, Inc.
www.spectrumbrands.com