Warranty Replacement on Hold

Thank you for contacting Spectrum Home Appliances.

Our records indicate that your replacement order is on hold because we have not received your requirements. Once your requirements have been received your order will be released.

If the package was mailed by a trackable method, please email us back with the tracking number and the name of the service that was used (USPS, UPS...). If you do not have a tracking number and you sent a check for the shipping and handling, please check with your bank to see if your check was cashed. If your check cleared, please email us back the check # as well as the date that it was cashed. Upon receipt of your reply, we will escalate the complaint for further review.

If we can be of any further assistance, please contact our Consumer Service Department at 1-800-231-9786. Our hours of operation are Monday thru Friday from 8:30 A.M. to 7:00 P.M. EST. Alternatively, you may e-mail us at homeappliancessupport@spectrumbrands.com, or go to http://www.prodprotect.com and fill out a contact form. A representative will be happy to assist you.

Consumer Support Team
Spectrum Home Appliances
A division of Spectrum Brands, Inc.
www.spectrumbrands.com