PDC403 Recall Instructions

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Revision as of 14:45, 24 September 2015 by imported>Jackie (Created page with "==<span style="color:blue"> '''PDC401/PDC403- The Whole Unit has been recalled'''== '''Recall Description''' The units involved in the recall are: PDC401 and PDC403 Spacemake...")
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PDC401/PDC403- The Whole Unit has been recalled

Recall Description The units involved in the recall are: PDC401 and PDC403 Spacemaker Thermal Coffee Maker

  • Models PDC401 and PDC403 were first recalled in January because, under certain circumstances, the units can overheat and create a fire hazard.

Instructions:

  • Document information in the Contact Manager
  • Verify the model and date code
  • Have customer mail the cord and note with delivery confirmation
  • Offer SCM2000BD (black unit only) or a $60.00 refund if the customer declines