App – Freezes

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Revision as of 21:20, 11 November 2016 by imported>Jackie (Created page with "Use this reason code only for complaints that the App fully freezes and is completely unresponsive, and the consumer had to force-quit to exit. *Ensure the screen is documen...")
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Use this reason code only for complaints that the App fully freezes and is completely unresponsive, and the consumer had to force-quit to exit.

  • Ensure the screen is documented along with what the consumer was doing, and whether or not the freeze is repeatable.