Not Happy with Replacement

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Thank you for contacting Spectrum Home Appliances.

Your original model may be backordered or no longer available. Under the warranty policy, we are required to replace the product with a unit of equal or higher value. The model that was shipped to you fulfills our warranty obligation.

If we can be of any further assistance, please contact our Consumer Service Department at 1-800-231-9786. Our hours of operation are Monday thru Friday from 8:30 AM EST to 7:00 PM EST. Alternatively, you may e-mail us at homeappliancessupport@spectrumbrands.com, or go to http://www.prodprotect.com and fill out a contact form. A representative will be happy to assist you.

Consumer Support Team
Spectrum Home Appliances
A division of Spectrum Brands, Inc.
www.spectrumbrands.com

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