QI Replacement Warranty

Thank you for contacting Spectrum Home Appliances.

We apologize for any inconvenience this has caused you. It has been determined that your unit is under warranty and a replacement order has been entered for you. We ask that you please allow 7 to 10 business days for delivery of your new product. For your records, your order confirmation number is ____________.

In regards to your current product, we ask that you please hold on to the unit. You will receive instructions via mail or email on what to do with your unit. These instructions will not be sent with the replacement unit. Please allow 10-14 business days for instructions to arrive.

If we can be of any further assistance, please contact our Consumer Service Department at 1-800-231-9786. Our hours of operation are Monday thru Friday from 8:30 A.M. to 7:00 P.M. EST. Alternatively, you may e-mail us at homeappliancessupport@spectrumbrands.com, or go to http://www.prodprotect.com and fill out a contact form. A representative will be happy to assist you.

Consumer Support Team
Spectrum Home Appliances
A division of Spectrum Brands, Inc.
www.spectrumbrands.com