SHL90-SC/SHL96 Recall Instructions
This recall only applies to PowerXL Self-Cleaning Juicer SHL96 and SHL90-SC
Date of Recall: June 1st, 2023
Recall Description
This recall involves PowerXL Models SHL96 and SHL90-SC Self-Cleaning Juicers. They are countertop, brushed stainless steel, self-cleaning juicers, with a built-in automatic shut-off system. The PowerXL logo is located on the front of the juicer. The model numbers and UPC codes are printed on the bottom of the Model SHL96 and on the back of the SHL90-SC juicer.
Affected models:
The model number is required to register for the recall. If the customer does not have the model, apologize but inform them you must have the model and they will need to call back or go online [www.prodprotect.com/recall/juicer ] to register.
Recall Contact Information
Recall phone: 1-866-606-2441
Hours: 8:00 AM and 4:30 PM, Central Time, Monday through Friday, (9:00 AM - 5:30 PM EST)
Website: http://www.prodprotect.com/recall/juicer
Email address: juicerrecall@brandprotectplus.com
Other Issues
If the consumer has not previously registered and the unit is not on recall, please advise the consumer to contact: 973-287-5106 or visit https://powerxlproducts.com/contact-us Call must be documented in the CRM.
Product Incident
If the consumer has not previously registered, call must be documented and must still be transferred to a Product Incident Specialist at the time of the call. Call must be documented in the CRM.
