Shipping Fee Waived

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Thank you for contacting Spectrum Home Appliances.

The requirement for the shipping fee has been waived, but you will still need to send in the cord from your defective unit along with a copy of your purchase receipt. The requirements must be mailed by a trackable method that provides a delivery confirmation receipt.

If we can be of any further assistance, please contact our Consumer Service Department at 1-800-231-9786. Our hours of operation are Monday thru Friday from 8:30 A.M. to 7:00 P.M. EST. Alternatively, you may e-mail us at homeappliancessupport@spectrumbrands.com, or go to http://www.prodprotect.com and fill out a contact form. A representative will be happy to assist you.

Consumer Support Team
Spectrum Home Appliances
A division of Spectrum Brands, Inc.
www.spectrumbrands.com

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