Phone/Tab – Unsupported App Store

Use this reason code if the consumer is attempting to find the app in an unsupported App Store, such as Amazon App Store or Mobogenie.

Do not use this reason code if the phone/tablet is not an iOS or Android device (use Phone/Tab – Not iOS/Android).

Do not use this reason code if the phone/tablet is running an unsupported/old version of iOS or Android (use Phone/Tab – OS Incomp – Old Version).