Paddle - Scrapes Pan

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Revision as of 20:04, 26 January 2015 by imported>Jackie
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Use this reason code if the consumer states that the paddle is scraping the pan .

Troubleshooting

  • If the consumer states that the paddle is scraping the pan, the pan and the paddle should be replaced
  • If consumer is no longer within warranty they can purchase a new pan and paddle or we can offer upsell to consumer
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