Iron - Leaking

If the iron is leaking • Try allowing the iron to preheat for 4 minutes prior to using it or after it has turned off • Ensure the water reservoir is not over filled • Do not use distilled water in an iron • Ensure the water reservoir is emptied between uses • Make sure that the water tank is not cracked or damaged in anyway • Make sure that the iron has been cleaned and there is not any build up on the soleplate. • Allow more time between bursts of steam for the iron to get back to desired temperature. • Store the iron on its Heel Rest. Storing iron on its soleplate can cause leaks or damage to the iron

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Reason Code

Water Tank - Leaks

• Use this reason code for complaints that the water tank leaks, such as from a seam. Do not use this reason code for complaints that the water tank is cracked or broken.

Steamvents - Leak Water

• Use this reason code for complaints that condensed clear water is leaking from the steam vents. Do not use this reason code if the steamvents are leaking because of contamination.

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