Incorrect Date Code

Thank you for contacting Spectrum Home Appliances.

We apologize, the date code provided is not listed as a valid number. In order for us to assist you further, please verify the date code and email us back with this reply. The date code is engraved into the metal prong of the power cord and is 3 to 4 numbers followed by two letters.

If your unit does not have a power cord and is battery operated, we ask that you please check the back or bottom of the unit. The date code may also be located on the inside the battery compartment

If we can be of any further assistance, please contact our Consumer Service Department at 1-800-231-9786. Our hours of operation are Monday thru Friday from 8:30 A.M. to 7:00 P.M.,EST. Alternatively, you may e-mail us at homeappliancessupport@spectrumbrands.com, or go to http://www.prodprotect.com and fill out a contact form. A representative will be happy to assist you.

Consumer Support Team
Spectrum Home Appliances
A division of Spectrum Brands, Inc.
www.spectrumbrands.com