Inquiry - Water Quality Or Purification

• Use this reason code for inquiries regarding the water quality required for use of the water-utilizing feature of the unit; or inquiries about if water purified by a certain method can be used, such as distilled water, filtered water, or softened water.
• Do not use this reason code for inquiries about how to remove scale or lime deposits.
• Do not use this reason code for complaints of contamination.