QI US Return Instructions No Fee
THIS RESPONSE IS NOT FOR AGENT USE
Thank you for contacting Spectrum Home Appliances.
We apologize for any inconvenience this has caused you. In regards to your inquiry, we ask that you please do the following:
DO NOT MAIL THE ENTIRE UNIT.
1. Unplug the unit from the wall outlet.
2. Cut the line cord (electrical plug) from the unit using scissors.
3. Package the cord along with a note/letter containing your name, address and transaction number (indicated below).
Transaction Number:
Please mail the above requirements to:
Spectrum Home Appliances
C/O Brand Protect Plus
23945 Mercantile Rd, Suite J
Beachwood, Ohio 44122
If you have any questions then please do not hesitate to contact us.
We strive to manufacturer products of only the highest quality and your satisfaction is a top priority for us. If we can be of any further assistance, we ask that you please contact our Consumer Service Department at 800-231-9786, Monday - Friday from 8:30 AM to 7:00 PM EST. A representative will be happy to assist you further.
Consumer Support Team
Spectrum Home Appliances
A division of Spectrum Brands, Inc.
www.spectrumbrands.com