Toaster Oven - Determining if the Unit is Smoking
<graphviz> digraph {
"Unit - Smoking Complaint" [shape=doubleoctagon ,style=filled, fillcolor="darkolivegreen4"]; "New unit in \n break-in period?"[shape=Mdiamond,style=filled, fillcolor="darkolivegreen3"]; "This is normal – \n the unit is burning off \n lubricant used in the \n manufacturing process" [shape=box, style=filled,fillcolor="darkolivegreen1"]; "Unit emits “smoke” \n with no food inside?"[shape=Mdiamond,style=filled, fillcolor="darkolivegreen3"]; "Where is smoke \n coming from?"[shape=Mdiamond,style=filled, fillcolor="darkolivegreen3"]; "The “smoke” is steam, \n normal result of moisture content \n being heated"[shape=box, style=filled,fillcolor="darkolivegreen1"]; "Cavity, top or sides of oven door"[shape=box, style=filled,fillcolor="darkolivegreen1"]; "Empty crumb tray, \n provide cleaning instructions"[shape=box, style=filled,fillcolor="darkolivegreen1"]; "Control panel, side vent(s), \n back, near power cord port, \n housing seams or corners"[shape=box, style=filled,fillcolor="darkolivegreen1"]; "Process as QI"[shape=box, style=filled,fillcolor="darkolivegreen1"]; "Document as resolved issue"[shape=doubleoctagon,style=filled, fillcolor="darkolivegreen4"]; "Food/residue \n on heating elements?"[shape=Mdiamond,style=filled, fillcolor="darkolivegreen3"]; "Transaction Closed"[shape= ellipse,style=filled, color="black", fontcolor="white", fillcolor="DarkGreen"]; "Provide cleaning instructions"[shape=box, style=filled,fillcolor="darkolivegreen1"]; "Food/crumbs in crumb tray"[shape=box, style=filled,fillcolor="darkolivegreen1"]; "See QI Process"[URL="http://kb.farnsworthhill.com/spectrum/index.php/QI_and_CC_Warranty_Process", shape=doubleoctagon ,style=filled, fillcolor="darkolivegreen4"]; "Food/residue \n on interior walls?"[shape=Mdiamond,style=filled, fillcolor="darkolivegreen3"]; "Food/residue will burn off"[shape=box, style=filled,fillcolor="darkolivegreen1"];
{ edge [color="firebrick"] "Unit - Smoking Complaint" -> "New unit in \n break-in period?"[label="Yes"]; "New unit in \n break-in period?" -> "This is normal – \n the unit is burning off \n lubricant used in the \n manufacturing process"[label="Yes"]; "This is normal – \n the unit is burning off \n lubricant used in the \n manufacturing process" -> "Document as resolved issue"[label="Yes"]; "Document as resolved issue" -> "Transaction Closed"[label="Yes"];
"Unit emits “smoke” \n with no food inside?" -> "Where is smoke \n coming from?"[label="Yes"];
"The “smoke” is steam, \n normal result of moisture content \n being heated" -> "Document as resolved issue"[label="Yes"]; "Cavity, top or sides of oven door" -> "Food/residue \n on heating elements?"; "Food/residue \n on heating elements?" -> "Food/residue will burn off"[label="Yes"]; "Food/residue will burn off" -> "Document as resolved issue"; "Food/residue \n on interior walls?" -> "Provide cleaning instructions"[label="Yes"]; "Provide cleaning instructions" -> "Document as resolved issue"; "Food/crumbs in crumb tray" -> "Empty crumb tray, \n provide cleaning instructions"[label="Yes"]; "Empty crumb tray, \n provide cleaning instructions" -> "Document as resolved issue";
"Process as QI" -> "See QI Process";
}
{ edge [color="dodgerblue4"] "New unit in \n break-in period?" -> "Unit emits “smoke” \n with no food inside?" [label="No"]; "Unit emits “smoke” \n with no food inside?" -> "The “smoke” is steam, \n normal result of moisture content \n being heated" [label="No"];
"Where is smoke \n coming from?" -> "Cavity, top or sides of oven door" [label="From"]; "Where is smoke \n coming from?" -> "Control panel, side vent(s), \n back, near power cord port, \n housing seams or corners" [label="From"];
"Control panel, side vent(s), \n back, near power cord port, \n housing seams or corners" -> "Process as QI";
"Food/residue \n on heating elements?" -> "Food/residue \n on interior walls?"[label="No"]; "Food/residue \n on interior walls?" -> "Food/crumbs in crumb tray"[label="No"]; "Food/crumbs in crumb tray" -> "Redetermine where \n smoke is coming from"[label="No"];
} } </graphviz>
